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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Leave us a review

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What our customers say about us...

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Malana Hines

October 23, 2026

5 out of 5 rating by Malana Hines
"Autumn was very knowledgeable and helpful and patient. She followed up with me as requested. As a result I now have home owners and auto insurance in place."
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Priscilla Holmes

October 22, 2026

5 out of 5 rating by Priscilla Holmes
"Autumn was GREAT! No pressure and super helpful in getting us the best quote for home, auto and motorcycles. I will highly recommend her"
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Candace Woodbury

October 21, 2026

5 out of 5 rating by Candace Woodbury
"Lisa was very nice and pleasant and was very helpful"
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April & Justin

October 21, 2026

5 out of 5 rating by April & Justin
"Lisa was amazing and made adding a new car to my policy so easy. Also very kind and nice."
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Kasey Holyfield

October 16, 2026

5 out of 5 rating by Kasey Holyfield
"Alex followed up with me when my current policy was fixing to renew (months later) as promised and made the switch very easy and quick for me! Great experience."
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McCauleyHouse

October 16, 2026

5 out of 5 rating by McCauleyHouse
"I called to get a quote only. Spoke with Alex Carter and she was amazing and very professional! Ended up switching from liberty mutual to State Farm during the same phone call"
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Barbara Howard

October 15, 2026

5 out of 5 rating by Barbara Howard
"Very friendly. So helpful."
We responded:
"Thank you for the kind review!"
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janice mitchell

October 14, 2026

5 out of 5 rating by janice mitchell
"Very helpful and knowledgeable"
We responded:
"Thank you for the 5 star review!"
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Mikaela M

October 9, 2026

5 out of 5 rating by Mikaela M
"Lisa was exceptional! She was very thorough and explained everything very clearly. I am so glad I called! I really appreciate her taking the time to work everything out with me. Thank you again Lisa!"
We responded:
"Thank you so much for your kind words! We’re so happy to hear that Lisa took such great care of you and made everything easy to understand. She truly cares about making sure our customers feel confident and taken care of. We appreciate you taking the time to share your experience and are so glad you’re part of our State Farm family!"
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Ashley McGee

October 9, 2026

5 out of 5 rating by Ashley McGee
"Everyone is always so nice and helpful! Lisa, Hannah & Autumn are amazing! Thank you for everything!"
We responded:
"Thank you so much for your kind words and for taking the time to leave us a review! We’re so happy to hear that Lisa, Hannah, and Autumn have made such a positive impression. We’re lucky to have them on our team! We truly appreciate your trust in our office and look forward to continuing to take great care of you! ❤️"
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Jennifer Wright

October 9, 2026

5 out of 5 rating by Jennifer Wright
"Autumn was awesome!
Very knowledgeable and caring, I’m recommending my friends and colleagues to jump ship and come aboard with SF!"
We responded:
"Thank you so much for the wonderful review! We love hearing that Autumn made such a great impression! She truly cares about helping our customers understand their coverage and find the right protection for their needs. Your willingness to recommend our office to your friends and colleagues means so much to us! We appreciate your trust and are so happy to have you as part of our State Farm family! ❤️"
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Arisbhet Garcia

October 8, 2026

5 out of 5 rating by Arisbhet Garcia
"Great customer service"
We responded:
"Thank you so much for the 5-star review! We truly appreciate your kind words and are so glad you had a great experience with our team. Providing excellent customer service is always our goal, and we appreciate you choosing our State Farm office! ❤️"
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De Ellerbe

October 6, 2026

5 out of 5 rating by De Ellerbe
"Very helpful and patient"
We responded:
"Thank you for the 5 star review!"
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Carl Smith

October 6, 2026

5 out of 5 rating by Carl Smith
"Olive was a breath of fresh air."
We responded:
"Thank you so much for your sweet review! We love hearing that you had such a positive experience with our team. We think she is pretty wonderful, too! We truly appreciate you taking the time to share your experience and are so happy to have you as part of our State Farm family! ❤️"
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Crawford Born

October 1, 2026

5 out of 5 rating by Crawford Born
"Alex Carter was very helpful with my insurance needs!!!"
We responded:
"Thank you so much for the wonderful review! We’re so glad to hear that Alex was able to help you with your insurance needs! Our team takes pride in making insurance easy to understand and ensuring our customers feel confident in their coverage. We truly appreciate you choosing our State Farm office and look forward to continuing to take great care of you! ❤️"
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romas cesnavicius

September 30, 2026

5 out of 5 rating by romas cesnavicius
"Danielle was quite pleasant to talk to on the phone being courteous and respectful, she was easy to understand speaking clearly and outlined my insurance policies"
We responded:
"Thank you so much for taking the time to leave such a kind review! It was a pleasure speaking with you, and I’m so glad we were able to clearly walk you through your insurance policies and answer your questions. We truly appreciate you trusting our office with your property and auto insurance needs and look forward to continuing to take great care of you!"
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Brian Alexander

September 30, 2026

5 out of 5 rating by Brian Alexander
"She was very helpful….thanks!"
We responded:
"Thank you for the kind review Brian!"
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Jessica Davis

September 30, 2026

5 out of 5 rating by Jessica Davis
"Autumn is great! She has always been helpful."
We responded:
"Thank you so much for the 5-star review! We love hearing that Autumn has consistently been helpful and has taken great care of you. We truly appreciate you trusting our office with your auto and renters insurance, and we’re grateful to have you as part of our State Farm family!"
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Amanda Moore

September 29, 2026

5 out of 5 rating by Amanda Moore
"Working with Autumn from State Farm was an absolute pleasure! She was extremely helpful, knowledgeable, and positive throughout the entire process. Not only did she make everything easy to understand, but she also managed to save me money and get me a much better rate than I had before!

Her outstanding professionalism and great attitude made the experience completely stress-free. I would highly recommend her services to anyone looking to get better coverage while saving money!"
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John Sturm

September 29, 2026

5 out of 5 rating by John Sturm
"I lost my proof of insurance card, and Danielle Waller was very helpful."
We responded:
"Thank you so much for taking the time to leave us a review! We're so glad we could help you get your proof of insurance and make the process easy for you. Whether it's a quick question or something more involved, we're always happy to help! We truly appreciate you choosing our State Farm office! ❤️"
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Geneva Sykes

September 29, 2026

5 out of 5 rating by Geneva Sykes
"Everyone is such a pleasure to work with! They go over and beyond to help in any way needed! Highly recommended."
We responded:
"Thank you so much for your kind words and recommendation! It means so much to hear that our team has made such a positive impression. We truly believe in going above and beyond for our customers and making sure they feel valued and taken care of. We’re so grateful for your trust in our office and appreciate the opportunity to help with your insurance needs! ❤️"
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Jeffrey Crumpler

September 29, 2026

5 out of 5 rating by Jeffrey Crumpler
"⭐⭐⭐⭐⭐

I called Autumn for auto insurance expecting to get financially assaulted, confused by 47 insurance terms, and somehow end up agreeing to a policy that covered a 1997 jet ski I don’t even own.

Instead, Autumn had me insured, explained everything in actual English, and somehow made buying car insurance enjoyable—which honestly feels illegal.

Now I’m riding around fully insured with the confidence of a man who has absolutely no business being this relaxed behind the wheel.

If you need insurance, call Autumn. Don’t shop around. Don’t ask questions. Just give Autumn the VIN and let her cook. 😂

10/10. My truck is protected. My wallet survived. And Progressive Flo can quit texting me."
We responded:
"This review absolutely made our day 😂 Thank you so much! Autumn definitely knows how to make insurance a little less painful and a lot easier to understand. We’re so glad she got you taken care of, kept your wallet intact, AND managed to leave the imaginary jet ski off the policy. 😂 We truly appreciate you trusting our office and taking the time to leave us such a hilarious review!"
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Brooke Crumpler

September 29, 2026

5 out of 5 rating by Brooke Crumpler
"Autumn Eisenman is an awesome insurance agent! She is always so helpful and easy to reach. I can call her with any question, and she always answers or gets back to me promptly. I love working with her and highly recommend her!"
We responded:
"Thank you so much, Brooke! We love hearing that Autumn has been so helpful, responsive, and easy to reach. Providing great service and being there when our customers need us is so important to our team. We truly appreciate your recommendation and are so glad to have you with our office!"
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Tina Jordan

September 29, 2026

5 out of 5 rating by Tina Jordan
"Alex was very good person that help in buying insurance I also enjoyed talking with her during the buy process.😊"
We responded:
"Thank you so much, Tina! We’re so glad you had such a great experience working with Alex. She truly enjoys getting to know our customers and making the insurance process as easy and comfortable as possible. We appreciate you choosing our office and taking the time to share your experience!"
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Chris Woodell

September 25, 2026

5 out of 5 rating by Chris Woodell
"Wonderful and polite to work with"
We responded:
"Thank you so much! We really appreciate your kind words and are so glad you had a wonderful experience with our team. We truly appreciate you choosing Danielle Waller Statm!"